What We Offer

 

At Redefining Assistance, we provide a range of upscale virtual assistant services designed to elevate your business operations. Whether you're an entrepreneur or a growing company, our tailored solutions in administrative support, bookkeeping, and customer service ensure seamless and elegant efficiency.

 

Service Categories

 
 
Administrative Support Services by Redefining Assistance

Administrative Support

Efficient, organized, and detail-oriented assistance to manage your day-to-day business operations. From scheduling and email management to handling crucial documents, we ensure nothing falls through the cracks.

Bookkeeping Services by Redefining Assistance

Bookkeeping

Keep your finances in order with our expert bookkeeping services. We offer detailed, accurate financial tracking, reporting, and reconciliation, giving you peace of mind and clarity over your business’s financial health.

Customer Service Support by Redefining Assistance

Customer Service Support

Enhance your client relationships with our top-tier customer support. We provide prompt and professional service across multiple platforms, ensuring your clients always receive the attention they deserve.

Comprehensive Package Options

 

Essential Assistance Package

Price $350/month

  1. Includes:

    • 10 hours of admin support a month

    • Email Management (up to two inboxes)

    • Calendar and Schedule management

    • Basic Data Entry

    • Invoicing and payment tracking

      Light Customer Service (responding up to 40 inquiries per month)

  2. Deliverables

    • Weekly Status Updates

    • 24 hour response time for emails

Premium Productivity Package

Price: $600/month

  1. Includes:

    • 20 hours of admin support per month

    • Email and calendar management (up to 3 inboxes)

    • Document creation (contracts, reports, etc.)

    • Bookkeeping: accounts payable/receivable management

    • Monthly financial reports

    • Customer service (responding to up to 100 inquiries per month)

  2. Deliverables:

    • Bi-weekly progress reports

    • Customized task priorities

    • Quick turnaround for task completion (within 24 hours)

Elite Efficiency Package

Price: $1,100/month

  1. Includes:

    • 40 hours of admin support per month

    • Advanced bookkeeping (QuickBooks/Xero setup, monthly reconciliations)

    • Payroll processing

    • Vendor and supplier management

    • Full customer service management (responding to up to 200 inquiries per month)

    • Complex data entry and CRM management

    • Project management and coordination (managing timelines, deliverables)

  2. Deliverables:

    • Detailed weekly reports

    • On-call availability for urgent tasks

    • Custom workflow design

Tailored Solutions

 

 Looking for something specific? At Redefining Assistance, we understand that every business is unique. That's why we offer tailored packages designed to meet your specific needs. Whether you require additional hours, specialized services, or a combination of our offerings, we can create a custom solution just for you.

Custom Packages by Redefining Assistance

A La Carte

Looking for specific support tailored to your unique business needs? Our à la carte services allow you to select individual services that perfectly fit your requirements, ensuring flexibility and personalized assistance. Choose from our comprehensive range of options below or contact us to create a customized solution.

    • Inbox Management

      • Description: Organize, sort, and respond to your emails to ensure timely and efficient communication.

      • Price: $40/hour or $350 for 10 hours/month

    • Calendar Scheduling

      • Description: Manage appointments, bookings, and event coordination to keep your schedule streamlined and conflict-free.

      • Price: $35/hour or $300 for 10 hours/month

    • Data Entry

      • Description: Accurate input and organization of data across various platforms to maintain seamless operations and data integrity.

      • Price: $30/hour or $250 for 10 hours/month

    • Document Preparation

      • Description: Create, format, and manage essential business documents with precision and professionalism.

      • Price: $45/hour or $400 for 10 hours/month

    • Appointment Scheduling

      • Description: Coordinate and schedule meetings, ensuring no conflicts and optimal time management.

      • Price: $50/month

    • Customer Inquiry Handling

      • Description: Manage customer inquiries, provide timely responses, and ensure a positive and professional customer experience.

      • Price: $35/hour or $300 for 10 hours/month

    • Social Media Monitoring

      • Description: Track and manage your social media presence, engage with your audience, and respond to comments and messages effectively.

      • Price: $40/hour or $350 for 10 hours/month

    • Client Follow-Ups

      • Description: Conduct follow-up communications with clients to maintain strong relationships and ensure client satisfaction.

      • Price: $35/hour or $300 for 10 hours/month

    • Invoice Management

      • Description: Handle the invoicing process, ensuring timely billing and tracking of payments to maintain healthy cash flow.

      • Price: $50/hour or $450 for 10 hours/month

    • Expense Tracking

      • Description: Monitor and record business expenses accurately to provide clear financial insights and aid in budget management.

      • Price: $50/hour or $450 for 10 hours/month

    • Financial Reporting

      • Description: Generate detailed financial reports that offer clarity on your business’s financial health and support informed decision-making.

      • Price: $50/hour or $450 for 10 hours/month

    • Payroll Processing

      • Description: Manage payroll tasks, ensuring employees are paid accurately and on time, and compliance with relevant regulations.

      • Price: $55/hour or $500 for 10 hours/month

    • Event Planning Assistance

      • Description: Support in organizing and coordinating business events, meetings, webinars, and conferences to ensure their success.

      • Price: $45/hour or $400 for 10 hours/month

    • CRM Management

      • Description: Maintain and update your Customer Relationship Management (CRM) system to enhance client interactions and data management.

      • Price: $50/hour or $450 for 10 hours/month

    • Research Services

      • Description: Conduct market research, competitor analysis, data gathering, and other research tasks to support your business strategies.

      • Price: $40/hour or $350 for 10 hours/month

    • Project Management

      • Description: Oversee and coordinate projects, ensuring timely completion, adherence to goals, and efficient workflow management.

      • Price: $50/hour or $450 for 10 hours/month

    • Travel Coordination

      • Description: Plan and organize business travel, including booking flights, accommodations, transportation, and itineraries to ensure smooth trips.

      • Price: $40/hour or $350 for 10 hours/month